Support

Contact support

Sign in and open a support ticket. Include your project, report, or payment reference and describe what happened. The signed-in ticket identifies your account.

For payment confirmation delays, do not pay again immediately. Include the checkout reference so the payment can be reconciled.

Keep sensitive information out of tickets

Never send passwords, API keys, full card numbers, or card security codes. Share only the references needed to locate your request.

Refunds and account requests

Refunds, billing changes, data export, and account deletion requests are reviewed through this support channel. Read the refund policy before submitting a refund request.

Support is handled manually. No guaranteed response time or round-the-clock service is offered during the initial release.